- Business and personal development courses in assertiveness and conflict management with the City of Dublin Education Training Board 10 week evening courses run twice yearly in January and September.
- Lecturer in Champlain College (Dublin) - Managing conflict through communication.
- Workshops for mediators and coaches to enhance their professional practice held on a regular basis.
- Bespoke training and facilitation provided to groups and organisations (fees on request).
WHAT TO EXPECT
‘Prevention is better than Cure’ - Building a Conflict Competence Culture
Conflict can have a positive outcome and provide a catalyst for growth and change once it is managed effectively. This can be achieved through early intervention by providing training to staff in how to manage inter-personal conflict.
I provide training to organisations in the following areas:
awareness of how they handle conflict
dealing with destructive conflict behaviours
alternative constructive behaviours
understanding what triggers individuals into conflict
effective conflict management
Qualifications and Experience
I combine my knowledge, skills and experience in the fields of Training, Mediation, Conflict Management and Mind Coaching to deliver a highly effective and enjoyable learning experience. The training I provide is very practical and results oriented and clients are empowered with greater awareness and new skills in conflict management and teamwork on completion of the course.
Qualifications: QQI Level 6 Group Work Theory and Practice (Distinction), QQI Level 6 Trainer (Distinction), Mediation Advanced Practitioner (M.I.I.), Mind Coach (I.I.N.L.P.), Conflict Management Coach (Cinergy).
Courses can be tailored to suit organisational needs. Rates are available on request.