NEXT COURSES

  • Business and personal development courses in assertiveness and conflict management with the City of Dublin Education Training Board 10 week evening courses run twice yearly in January and September.
  • Lecturer in Champlain College (Dublin) - Managing conflict through communication.
  • Workshops for mediators and coaches to enhance their professional practice held on a regular basis.
  • Bespoke training and facilitation provided to groups and organisations (fees on request).

WHAT TO EXPECT

‘Prevention is better than Cure’ - Building a Conflict Competence Culture


Conflict can have a positive outcome and provide a catalyst for growth and change once it is managed effectively. This can be achieved through early intervention by providing training to staff in how to manage inter-personal conflict.


I provide training to organisations in the following areas:

  • awareness of how they handle conflict

  • dealing with destructive conflict behaviours

  • alternative constructive behaviours

  • understanding what triggers individuals into conflict

  • effective conflict management

  • team building

 

Qualifications and Experience

I combine my knowledge, skills and experience in the fields of Training, Mediation, Conflict Management and Mind Coaching to deliver a highly effective and enjoyable learning experience. The training I provide is very practical and results oriented and clients are empowered with greater awareness and new skills in conflict management and teamwork on completion of the course.

Qualifications: QQI Level 6 Group Work Theory and Practice (Distinction), QQI Level 6 Trainer (Distinction), Mediation Advanced Practitioner (M.I.I.), Mind Coach (I.I.N.L.P.), Conflict Management Coach (Cinergy).

 

Courses can be tailored to suit organisational needs. Rates are available on request.

 
The classes were great and I learnt a lot particularly through role play and receiving feedback.
— Ola, Dublin
Brian’s course content was excellent, so interesting and opened up new possibilities for practice. Also his presentation skills - listening, comments, explanations and handling of discussion made today altogether an excellent learning experience.
— Phyl, Accredited Mediator
This course helped me both personally and in the workplace.
— Pauline, Dublin